A blog about the new generation of work

Archive for the 'Culture' Category


Gen Y & IT Policies: The IT World Canada Interviews

One of the things I missed during my month of sickness was the publication of a series of five articles from IT World Canada about a new report called Freedom to Compute: The Empowerment of Generation Y. The articles’ author, Shane Schick, interviewed me via phone for portions of the articles, and I think he did a bang-up job of putting everything together.1 They’re well-worth reading:

Shane also followed up with a really good blog post about the series. He asks:

Much in the way we try to encourage bookworms to take up sports, and get the jocks singing and dancing in high school musicals, wouldn’t employers prefer a Gen Y that was a little more well-rounded in their approach to work and IT? There could be young employees who tap into social networking services, but who also keep a log of what they’re doing for potential audit purposes. There are those who use mobile computing devices, but who also demonstrate leadership in backing up data and ensuring antivirus software is updated. Imagine a Gen Yer who not only thinks they’re computer-proficient but can identify areas about technology they still need to develop.

To which I responded:

I really like your last point, and I think it’s an important one. Am I, as a 25-year-old guy in the business world, fully developed? As much as it’s tempting to throw to the ego and say ‘Hell yeah; I’m the best at everything there is!’ I’ve been smacked down enough times in my three years on the job that I know that I still have a lot of things left to learn and a lot of skills to acquire.

It’s a bit of a cop-out answer: but the solution here really is a matter of balance. Gen Y will try to convince managers to throw out all their policies and just go with the groove. The other side will just tell Gen Y to shut-up and be thankful they even HAVE a job. There’s a ton of value in the middle: in questioning long-standing probably nonsensical policies, in exploring new technologies and ways of working (’going with the groove’), and, then, synthesizing all of that into something that can work, and make money, and be tracked, and shared vertically.

I’m biased, sure. And I have a strong voice. But I think strong, sensible voices in organizations are always valuable, even when they’re wrong. Or thought wrong.

Lots of interesting stuff here — and much of it very positive. There wasn’t even any real, solid examples of someone saying “Let’s ban all fun websites from work!!! For productivity!!” Granted, I think that might be because IT companies are a few steps ahead of other sectors when it comes to understanding these kinds of things, but it’s good to know that the leaders in the race are running in the right direction.

  1. He even spelled my last name in a couple of totally awesome ways — it has too many l’s and t’s as it is. []

Do workaholics always lose touch?

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Just an idle thought to keep this site going this week: do people who exhibit so-called “workaholic” tendencies inevitably end up out of touch with the the latest goings-on?

I think they do. I don’t see a way around it.

One of the first things people sacrifice when they get overwhelmingly busy is their intellectual curiosity and inventiveness. When you’re stressed, you stop learning, and just start relying on the things you already know — the old chestnuts that have worked in the past and will, presumably, continue to work.

Further, this kind of work environment kills any kind of cultural connection. And I don’t just mean that in the “let’s go look at paintings or listen to beat poetry” sense. I’m speaking more broadly: of tech culture, of greater trends and shifts, of people and how they think and what they do.

It may not seem like much when your overworked co-worker tells you they haven’t seen a movie in years, haven’t finished that book they started five years ago or that their RSS reader has over 40,000 unread items in it, going back months, but these things don’t just happen in a vaccuum. Any employee that far removed from the world at large is, at best, going to be operating at a diminished capacity for creativity.

It’s an odd situation we find ourselves in with work culture, because while we’re finally starting to understand on a macro level that people working themselves to death isn’t a very good thing, we still tend to see honour in burning the midnight oil (or the candle at both ends, or whatever you happen to be setting afire) to get work done.

We need to get away from that. It’s not a good idea in mental or physical health terms, and it’s not a good idea in the knowledge economy, because working all the time impedes knowledge.

Take a break. Read a book. Go to the movies. Learn something. It’s important.

Photo by truthlying. Licensed under Creative Commons

What a Generation Can Do

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You know, regardless of your political stripe or even if Obama fails as president, there’s a greater conclusion we can draw from the campaign that put this man in the white house. It was a intergenerational effort, with young people at its heart. Much of it happened online, driven by web technologies that facilitate communication.

Is it a perfect analogy? No. But it is something to point to when people claim that Generation Y doesn’t fit in with other generations at work. The message to be delivered today is simply this: We do matter. We can get things done. We can be part of and leaders in tremendous success.

And you can’t ignore us.

There’s a generational fire but no one has any idea where to get water

Playing with a new design for the site. Be patient as I put up all the new wallpaper.

In the meantime, check out this little article from ZDnet: Businesses Struggle to Serve Gen Y.

It’s a standard article on Generation Y and businesses’ total inability to rationalize how things are changing and what they need to do to meet those changes:

Although 75 percent of respondents said the Gen Yers will impact their organization as consumers in the next three years, 54 percent have yet to establish business or marketing strategies for this generation, despite wide recognition that such steps are needed.

That’s not surprising data, though I do love uncovering stats like this, especially in the face of those who still have trouble admitting anything is changing with Generation Y coming into maturity. The flip side of that, of course, is the crushingly depressing reality that, despite struggling with generational differences, no one has any idea what they are going to do about it.

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Is your business cool? Five small changes for a more Y-friendly workplace

ITWorldCanada.com has the scoop on a survey of 27,000 Canadian university students, the results of which are pretty interesting:

The study found that two of the top five places to work were tech companies: Google and Apple. According to DECODE partner Eric Meerkamper, “The brands that were chosen are considered to be authentic and innovate; part of some new and important values emerging in the workplace. All of these organizations are places that resonate as being stable and secure. This is an important variable considering the substantial debt load many students will carry upon graduation given rising tuition costs.”

You could essentially distill this down to “people want to work somewhere cool.” And a lot of what’s cool is admittedly perception more than it is reality. Is that fair? Not particularly. But I’d argue that’s almost unavoidable. Think about this question, and answer honestly — would you rather work at Exxon Mobil or Google? Deloitte or Apple? Ernst & Young or Nintendo?

People tend to gravitate towards the younger, hipper companies, even if there’s really not a huge difference in individual experience at the entry-level. And what makes these companies seem “young” and “hip” are actually small things, which don’t have to impact your bottom line. In fact, employers can make their businesses instantly more Y-friendly through just a few small changes to their corporate culture.

Here’s five to get you started:

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