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Four Day Work Week

From The Globe & Mail:

The Nova Scotia government is looking at switching to a four-day work week in a bid to conserve energy.

Energy Minister Richard Hurlburt said Thursday the idea came up during a brainstorming session at Conserve Nova Scotia, a government agency that encourages people to use energy more efficiently.

Of all the reasons to consider a four day work week, I think energy savings is probably the weakest — especially in a more rural province like Nova Scotia, where people will likely spend their extra day off driving around.

But I do think the four-day work week is a great idea for a lot of industries. Working four 10-hour days as opposed to five eight-hour days means more ‘core time’ and less time winding up and winding down. Plus, three days gives people the chance to actually get away on the weekend and come back feeling refreshed.

I know it’s something 37signals has done to great success. I’d be interested to hear about other examples.

Cat and Mouse

I’m just coming off a mini-vacation (more posts later this week, I promise) but I thought this was interesting. From the Something Awful forums, it’s a thread about how to avoid “getting in trouble” for reading web forums at work.

At my old job, I had my own office and there was zero IT oversight. My new job has me in a cubicle–at least my screen isn’t facing outwards, but I still have little warning when someone will walk up to me (but at least I’m fast with Alt-Tab). I made friends with the IT guys, who basically said, “Don’t give us a reason to check your browser activity, and we won’t do it. We have better things to do.” So for the time being, looks like things are safe.

There’s also discussion in the thread about writing a browser plug-in that will insert random “business-looking” graphs and buzzwords into internet pages to make everything look work-related.

I still struggle to understand why this seemingly never-ending game of cat-and-mouse is worth it.

More Facebook at Work Discussion

My post last week on using Facebook at work generated quite a stir when it was made top story at Brazen Careerist. Apparently it’s a touchy subject. Who knew?

Seven Things to Look Past When Managing Gen Y

Great post from Ryan Healy over at Employee Evolution:

When you were an entry level worker, maybe you wouldn’t have dreamed of calling your girlfriend to say hello right after lunch or dialing up your mechanic to schedule a time to drop your car off for service. But work and life are no longer two distinct entities and this goes for both the office and at home.

Related: Older Generation needs to let go of rigid definitions of ‘work’

Gen Y & Order: A new generation of cop

I don’t know a whole lot about being a police officer, likely because I am badly out of shape and kind of a wuss when it comes to the idea of tackling criminals or what have you, but officer.com has an article on Gen Y and the Millennials coming on to the police force that’s very interesting. There are parts I agree with and parts I strenuously disagree with.

Let’s take this point-by-point.

On demographics

Generation Y and the new Millenials that will be crossing your doorway looking for a job. Yes I said job, not necessarily a career, but a job. They may not stay; in fact it is likely they won’t. In the 1980s when I graduated from high school there was one job for every four students. Going to some post secondary school was a better option to wait and see if more jobs opened up. Today, there are four jobs for every student and the new graduates of high school and post secondary institutions have their pick. You may or may not be one of them.

I see these “4 for 1″ stats a lot, but I’m not sure I’ve ever seen the source. It seems pretty accurate, though, at least in the sense of all that it implies: this is a generation of employees that isn’t going to bend over backwards for you just because they want to keep their job.

On stereotyping

In comes Generation Y (1978-1994). These are our junior constables or new recruits. They have a casual attitude towards superiors and are opinionated and challenge the rules. Their parents were older when they had them and were more babied by their parents. They lived at home late in life - and may still live at home while working for you. They belonged to schools where you were never failed, there was no winner or loser and everyone got a “participant ribbon” just for showing up.

Some good and some bad here. Yeah, Gen Y tends to live at home longer. Often because their parents suggest they do until they can buy a house — there’s a pervasive “renting is throwing your money away” myth at work here. But I think this “participant ribbon” article falls fully into the realm of fantasy myth: I do recall there being things like that at various events, but even as an 11-year-old I knew not to take them very seriously. And there were still ribbons for first/second/third place, too.

I think you’d find it really difficult to find a member of Generation Y who doesn’t, when you get right down to it, have a good sense of what competition means. I think the difference is that we’ve been conditioned to see ‘winning’ as something else entirely than what the Boomers/Gen X are used to.

Here’s a hint: it’s not all about money.

On Gen Y’s future in policing

So now what? Flexible Management Leadership. Demographics don’t lie. Birth rates are down, retirement is up. There is more demand for people in management roles and a dwindling pool of talent for policing. 3% of young people think of policing as a career. 63% never would consider policing as a career. That leaves 34% undecided. It’s time to wake up and reposition ourselves as the employer of choice. Change is not a sign of failure and the failure to change in this case is not an option.

I think by and large policing is going to see the same problem that the skilled trades do now: teachers don’t tell their students about it, so students don’t consider it. There’s also the pop culture stigma: chart the evolution of the cop TV show from the 70s to now. It’s a lot grittier, and I can’t really think of a television police officer who is actually, you know, happy with their jobs.

But the change part is so critical. If I’ve hammered home anything on this blog since I started writing it is that change is at the foundation of real intergenerational progress in the workplace. It’s a bit of give & take, sure, but fundamentally I think most of the change has to come at the management and organizational level.

Photo by nyc arthur. Licensed under Creative Commons

Eight Reasons Why This Is The Smartest Generation

I don’t really know much about author Mark Bauerlein or his book The Dumbest Generation: How The Digital Age Stupefies Young Americans and Jeopardizes Our Future but my initial impression is not a good one.

Bauerlein recently contributed a Boston Globe piece on 8 reasons why this is the dumbest generation that achieves the rare double-feat of being both incredibly out-of-touch and remarkably ironic — it’s a piece that hopes to demonstrate how dumb, vacant and empty-headed Generation Y (and Gen Z, or Generation TBD, or whatever) is made up entirely of stock photos and three-sentence descriptors.

In any case, I think it’s supposed to be pithy and somewhat tongue-in-cheek, but even allowing for that it’s mostly stupid. So, in response, here are eight reasons why this is the smartest generation, presented without stock-photos and not split up across nine different pages.

They’re more politically & socially involved than ever before

Bauerlein writes that this generation is “encased in more immediate realities that shut out conditions beyond — friends, work, clothes, cars, pop music, sitcoms, Facebook.” This immediately brings to light the biggest problem with his arguments: while he claims to be criticizing this generation, he’s really just criticizing teenagers. Do teenagers tend to be egotistical and caught up in the goings-on of their own lives to the point of melodrama? They sure do. Is this a new phenomenon? Not at all.

Hell, the fact that Bauerlein thinks this generation is preoccupied by sitcoms shows how out-of-touch he is.

The big point is this, though: our generation is more politically involved and socially-conscious than ever before. Check out these stats from a USA Today article:

61% of 13- to 25-year-olds feel personally responsible for making a difference in the world, suggests a survey of 1,800 young people to be released today. It says 81% have volunteered in the past year; 69% consider a company’s social and environmental commitment when deciding where to shop, and 83% will trust a company more if it is socially/environmentally responsible. The online study — by two Boston-based companies, Cone Inc. and AMP Insights — suggests these millennials are “the most socially conscious consumers to date.”

They spend way less time watching TV and more time reading

Bauerlein trots out the old “Kids don’t READ any more!” argument, referring specifically to books. And, sure, books don’t sell great — they’re on the decline. But that doesn’t mean Gen Y doesn’t read. In fact, whereas the boomers and Gen X tended to employ television as their major source of media, Gen Y is turning to the internet. And even with advances in video & audio online, you know how the vast majority of the internet is experienced? By reading.

From an article in World News Australia:

The survey, commissioned by social networking website MySpace and conducted by UK-based analyst The Future Laboratory, found a quarter of 18 to 24-year-olds had reduced their television watching in favour of social networking on the web.

They have massive networks to call upon

Bauerlein brings up the abundance of typos, abbreviations and misspellings in IM and Texting communication as a point to prove this is a ‘dumb generation’. I don’t much like that kind of typing either, but it’s hardly a sign of ‘dumbness’. In fact, most of these short-forms emerge because Gen Y is trying to cultivate an absolutely astronomical number of friendships and relationships.

The networking we’re seeing with young people today is unprecedented and of incredible value to business. Whereas in the past people didn’t start building their networks until they were in their late teens or early twenties, this generation is establishing these connections at 12 years old.

They have a worldwide platform for expressing themselves creatively

Bauerlein makes the ridiculous argument that “On MySpace, if you write clearly and compose coherent paragraphs with informed observations on history and current events, ‘buddies’ will make fun of you.” I’m really not sure where he’s getting this, unless he’s hanging out in some really stupid corners of the internet.

One of the benefits to social networks, blogs and other online platforms is that young people can and do share their thoughts and ideas on everything from TV to video games to politics. The opportunity to make yourself visible at a young age leads to career and portfolio opportunities that were roadblocked before. Just look at the legion of bloggers who have found book deals.

They seek entertainment that’s active, not passive

Bauerlein points to the blockbuster sales of Grand Theft Auto 4 as a reason for this generation’s ‘dumbness’, but he doesn’t offer much in the way of argument. I’d make the argument that Gen Y’s appetite for video games as opposed to television or movies is a sign of intelligence, not anti-intellectualism.

Gen Y demands interactivity with their media. TV shows like Lost have derived popularity from the fact that fans love to come online and talk about them — develop theories and look for clues. Even American Idol, a show that takes a lot of crap for lacking substance, succeeds with youth because they feel like they can be a part of it.

Involvement, in a lot of respects, IS intelligence. There’s a lot more to be derived from playing Grand Theft Auto 4 than, say, watching an episode of Miami Vice.

They have quick access to an astounding amount of information

Bauerlein, again, makes a confusing argument: “Digital natives, however, go to the Internet not to store knowledge in their minds, but to retrieve material and pass it along. The Internet is just a delivery system.”

I don’t really know what he’s getting at, but that may be because I’m not storing enough knowledge in my mind. I just keep giving all my knowledge away to my online buddies!

One of my favourite archetypical Gen Y traits is their ability to quickly settle an argument. A group of people will be sitting around a table wondering, say, who Bob Dole’s Vice Presidential candidate was and suddenly, within seconds, someone will have pulled the answer from their laptop or cellphone. This tends to mystify the hell out of a lot of baby boomers.

If Gen Y memorizes less information, it’s because we know how to wield the enormous repository of information that is the internet.

They’re forcing huge changes in education

Education is a topic I’m passionate about, and there’s no doubt that a lot needs to change in the way teachers approach their Gen Y, and younger, students, but Bauerlein’s argument that we’re in an “era of child-centered classrooms and self-esteem grading” is just tired. Especially since nobody is really able to prove that today’s students are really lacking in the smarts department globally:

According to Reena Nadler, program director of LifeCourse Associates, a marketing and human resources consultancy in Great Falls, Virginia, founded by generational experts Neil Howe and William Strauss, the millennial generation is turning the clichés on their heads. “Student achievement is rising,” says Nadler, a millennial herself. Today’s youth dedicate more hours to their studies and extracurricular activities than previous generations did.

I think there’s very real issues that arise when the students are digital natives and the teachers barely know how to turn a computer on, and we’re seeing the fruits of that, but that doesn’t imply there’s anything inherently wrong with this generation. That they’re forcing change in the way education happens is actually a testament to their abilities.

Because we’re young

It looks like Bauerlein just plain runs out of arguments with his eighth point. He probably should have just gone with seven reasons. Seven is lucky. His eighth argument is simply “because they’re young.” And young people are… stupid.

He’s sort of right, actually. Young people lack experience and, indeed, tend to be egocentric and melodramatic and prone to screwing up (all part of learning). But youth also brings with it, by its very nature, an incredibly wellspring of potential, which is what a lot of companies are just starting to realize:

“We have the best qualified generation since history,” says Patricia Vendramin, a sociologist at the Work & Technology Research Centre of the Fondation Travail-Université in Namur, Belgium. Millennials get work experience early, they’re flexible, they’re willing to relocate, and they’re open-minded, she adds. Also, “they are very skilled at using technology” and they’re true team players, Redmond says.

So much left to say

It’s unfortunate that authors like Bauerlein are able to draw booksales by treading on the same old “kids are stupid” ground so many others have walked for decades. I bet when he was younger there were older people saying he was dumb, too. You would think that experience would have taught him better than trotting out this the-kids-aren’t-alright nonsense. But, then, maybe those calling him dumb back then just happened to be right.

Thanks to the Brazeen Careerist Forum for the link to this article.

We’re all going to work in the service sector

Well, maybe not all of us. But most of us.

There’s a lot of hullabaloo in Ontario (and other places, I’m sure) these days about the struggling manufacturing sector. The Toronto Star in particular has been all over it:

While Canada’s economy continues to churn out jobs, some cities are getting left behind.

Amid waves of job cuts in the crucial automotive sector, Oshawa’s unemployment rate suddenly ranks among the highest of major Canadian cities, climbing to 7.6 per cent in April from 6.4 per cent the month before, according to Statistics Canada.

The loss of jobs sucks, of course, but I think cries from politicians for government subsidies to the manufacturing sector (a ‘bail out’) are completely misguiding. Saving manufacturing in the United States and Canada (and most of the developed world) isn’t just unlikely: It’s unfeasible.

We are becoming a service economy, which means that a lot of Generation Y is going to end up working in the so-called ’service sector’. A lot of people balk at this, because they immediately leap to everyone working at McDonalds or whatever, but the truth of it is that the service sector includes a whole whack of occupations and different styles of work, some of which pay minimum wage (ie. The McJob) and some of which pay millions of dollars a year (ie. a consultant).

The only real solution to job loss as a result of manufacturing is an acceptance that those jobs are gone. Governments should involve themselves only as far as providing opportunities to retrain the former manufacturer workers and create opportunities. The alternative is the equivalent of bailing out the water in a sinking ship — the only thing you can buy yourself is a little bit of time.

This puts Generation Y at an important crossroads. We’re going to experience a major economic shift from secondary to tertiary industry, and it’s not going to be without bumps in the road. We need to be prepared to embrace the new model of the service sector, and kick ass at it.

Richard Florida and “Who’s Your City?”

Richard Florida Who\'s Your CityI saw Richard Florida do a Q&A at the book launch event for his latest — Who’s Your City? — last week. Up until then, Florida was one of those guys I had read and heard a bunch about, but never seen in the flesh. He looks a lot like you would expect a guy from New Jersey to look like. Sure, he’s a respected academic but he honestly wouldn’t look too out of place as an extra on an episode of The Sopranos.

He’s also brilliant.

I’ve yet to read Who’s Your City? but in the one-hour Q&A session he shared a number of ideas and themes from the book that are of particular relevance to Generation Y. I thought I’d share them here.

Where you live = most important decision of your life

Florida takes a different tact than Thomas Friedman and his belief that the World is Flat. He agrees that there is globalization and that we are seeing a diffusion of the labour pool across the world, but he also points out that, as this is happening, we’ll still see pockets of talent intensify in certain areas — cities — ultimately creating a labour market that is more spiky than it is flat.

So where you choose to live is still critically important, not only because that’s where the money will be, but also because that’s where the people will be. Florida points out that increasingly people are making decisions on where to live based on a city’s “personality” — the creative scene, the number of single people, etc. It’s not as simple as just “going where jobs are” — the city has to fit.

A lot of cities are missing the boat

Florida’s aroused controversy in the U.S. (and praise in Canada) due to his stated belief that the U.S. is going in the wrong direction and does not have many true ‘creative’ cities. (A lot of this seems to be motivated by his political views, but I don’t necessarily think that’s an irrelevant basis at all.) He points out that a lot of the US is littered with cities that were built on the backs of one industry (ie. manufacturing) and are now empty shells. Further, he says that there are cities that are actively booming currently that are likely destined for a similar fate, especially in the developing world (China, India, Brazil, etc.)

Cities that are destined for real success are those that work to establish their own ‘personality’ and a lot of that, he maintains, has to do with supporting creative industries. If a city isn’t appealing to artists, writers, musicians, stage performers, and so on, it’s not on the right track.

Helping the Valleys

Florida cautioned several times that the overarching message to the book wasn’t a positive one. One of the side-effects of the ’spiky world’ will be that a lot of places will be stuck in metaphorical valleys — left without economic engines to power them, they’ll stagnate. (And the smart young Gen Y workers with talent will leave in droves for the cities at the peaks.)

He does point out, though, that sometimes it only takes one person or company to raise up a whole geographic area. The obvious examples are Silicon Valley in California and Waterloo in Canada, which were both turned into major economic hubs due to IT companies moving in, but there’s a little bit more to it than just a visionary or two coming to town: what really drives these people to establish their companies in these locations is the previous existence of talented people, ready to come work for them. To get those talented people to come, and stay, it’s important that municipal, provincial/state and federal governments put a strong emphasis in two areas: education and the arts.

Without them, you have no hook.

News Round-Up

Some interesting Y-related stories from the past week:

Toronto Police Welcome Generation Y

From Toronto Police Services Chair Dr. Alok Mukherjee:

So – what do “Yers” want?
An interesting job with many changes and challenges
Work-life balance
Superior training
Access to cutting-edge technology

Where can they find all that? The Toronto Police Service.

Generation Y demands Instant Messaging at Work

From Computer Business Review:

77% of the Generation Y respondents believed that a webcam and access to instant messaging in the office (73%) would help them offer clients and suppliers a faster and more personal response.

Make the workplace fun to retain Gen Y

From The Nashville Business Journal:

Employers who recognize Gen X and Y’s needs will retain them longer and get more and better work from them. Create a “fun” work environment. Employers who embrace a fun, rather than conventional company culture create a higher rate of job satisfaction with younger employees.

What does fun mean? It means converting the breakroom to a game room with video games. It means periodically bringing in a massage therapist for chair massages, an ice cream cart for sundaes or a rolling barista for onsite lattes.

Job Hopping an Option for Gen Y

From Penelope Trunk in the Boston Globe:

So there’s lots of chatter about how people can recession-proof their careers. But what should young people do, when their golden demographics make them recession proof already? Job hop, of course.

The best thing you can do early in your career is move around a lot so you can figure out what you’re good at and what you like. If you compare people who job hop with people who don’t, people who job hop build their network faster, build their skill set faster, and are more engaged in their work.

Demographic Designs: Why Y is in prime position for career success

Despite all anecdotal evidence, a lot of Gen Yers still tend to worry a lot about their potential in the job market. It’s probably due to the experiences their parents and older siblings may have had entering the workforce decades ago, struggling to find anything but the dreaded McJob. It’s so bad that this trepidation sometimes causes people to turtle themselves in academic institutions, piling on degrees and diplomas in the hopes of guaranteeing career potential right out of the gate.

The truth of the matter is that all that education, while undoubtedly important for other reasons, isn’t entirely necessary. Because, in the end, Generation Y’s secret weapon for career success is simply demographics.

Since the first wave of baby boomers reached the age of 60 in 2006 and have entered retirement, an increasing number of professionals are leaving the job market each year. So it’s not surprising that more than 80% of employers say they are concerned about a looming shortage of qualified workers.

There’s little reason today for Gen Y to fear the job hunt (though obviously this can’t hold true for all sectors — some are in steep decline) because there are simply more job openings coming down the pipeline than there are workers.

That said, the word ‘qualified’ in the above quote is extremely important. More on that in a later post.

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