I’m over five years removed from my last job interview, and I’m pretty happy about that. A big part of me hopes that I never have to go through the long and terrible process of applying and interviewing for a job again. Maybe some people get kind of a twisted thrill out of the process but, for me, it’s always been a painful slog filled with repetitive tasks and capped off by that ultimate show of awkwardness: the job interview.

Lying during the interview process it’s so common it’s almost not worth talking about. Some studies peg “the rate of lying on resumes or in job interviews at 20 to 44 percent. That includes lies about past degrees, jobs and responsibilities.” And that’s just outright lying — the kind that you really probably shouldn’t do, because it’s not entirely ethical. And it can get you fired.

Add to that, though, all the casual lying that occurs as part of the process. These are omissions, small mistruths and skillfully engineered negatives that become positives. Job education practically recommends applicants do this kind of lying: how many strategies for answering typical job interview questions recommend being straight-up? Almost none of them. Otherwise people would be answering that damned “What’s your biggest weakness?” question with honest answers like “punctuality”, “personal hygiene” or “a tendency toward white-hot rage.”

That never happens.

The job interview — and the whole hiring process, really — has become a game of deception and often lies. And Generation Y is the first generation to really embrace that. Because, hell, we’ve been trained to approach it as such by our boomer parents and our Gen X siblings and friends. It’s become a simple formula: play the game, win the company over, get the job.

The problem, of course, is that it never ends there. You have to go on to work at the job, and it’s there that conflicts arise. Because your employer will inevitably find out that you’re not quite so proficient in HTML/CSS, that your biggest weakness is NOT that you’re ‘a perfectionist’, that you’re not really a “self-starter with excellent communication skills” and that your “three years of management experience” really amounts to two years of summer camp and a string of nights where you were the designated driver to a group of very, very drunk friends.

And that tie you were wearing during the interview? A clip-on. That you borrowed from your dad. Then spilled coffee on.

I ask the question in the title of the post: Should we present ourselves more honestly? Wouldn’t it be better if job interviews were more like conversations, rather than performances, and we just lay our true personalities and views on the table? If they’re compatible with the company’s aims and vision, then you’re a strong candidate. If you don’t quite ‘fit’, you shake hands and move on. No trained responses, no fancy buzzword-heavy language, no creative spinning of experience — just down-to-the-brass-tacks conversation about the things both parties are passionate about it.

I think this would help us a lot as a generation. Gen Ys get a bad rap because we surprise employers. We’ve been taught to interview in a tell-them-what-they-want-to-hear kind of way, which doesn’t often gel with our true attitudes and work styles. So the employer has no real idea what they’re getting into when they hire one of us.

I already know the answer to my question, though: No. We can’t present ourselves more honestly. Because the other candidates won’t. They’ll continue to lie. So while we’re saying that we don’t really like to work before 10 a.m., they’ll be claiming they love to start the day at 4 a.m. with a 10-mile run and a stint at the soup kitchen. There’s just no balance.

I wish I had more answers. Is it smarter hiring managers? Is something rotten in the world of HR? Are some companies taking alternative approaches to the old interview equation? Let me know if you have any thoughts.

Photo by ld. Licensed under Creative Commons

It’s getting warmer outside, slowly but surely, which means summer is finally here. And while summer tends to be a pretty great time for students — no assignments! sleeping in! lots of beer and then hangovers but it doesn’t matter because you can sleep in ’til the afternoon! — it also brings with it the unfortunate need for a summer job.

I’ve been working for a couple of years now, but I still remember dreading the job hunt process. The worst part was always the résumé building: I’d spend days tweaking and proofreading (and proofreading and proofreading) it, thinking that I was a prime candidate for whatever job, only to submit and then hear… nothing. For days and weeks. It’s enough to make you crazy. You end up convinced you’ve overlooked something — some typo or omission or unclear qualification — to the point where you just want to skip out of the whole process and go do some voluntourism or whatever.

I’m on the other side now. I’ve been hiring students for the summer. I get to review résumés that I bet inspire the very same worries in their authors as mine did. And, as part of this, I’ve learned something that would have helped ease my mind so much back in my student job-hunting days; I’ve learned that the candidate selection process is mostly random. It’s all based on biases and connections and how the person sifting through the résumés is feeling that morning. There’s no science to it.

As a result, I thought I’d share some résumé tips based on my own experiences. Bear in mind that the selection process tends to come down to biases, as each person will have their own individual red flags that cause them to dismiss an applicant. These are just mine.

Don’t Include an ‘Objective’

This was probably more sensible at one point, when people had lofty career expectations that included staying with a company for anywhere between ten years and the rest of their lives, but I don’t think anyone buys that as a realistic (or likely) scenario these days, which makes the ‘objective’ part of the résumé an exercise in almost pure BS.

Here’s the thing. If you have an ‘objective’ on your résumé right now, I bet it says something like “To obtain employment in a fast-paced dynamic environment and gain further skills in the area of customer service.” Strip that of all the dressed-up language, and you’ve got this: to get a job. Your objective is, in 99% of cases, to get a job.

And that’s fine. Let’s not pretend we live in some sort of altruistic money-isn’t-everything society where people take work purely for the experience of it and not because they need to make money and pay the rent. You want to get a job. That’s a good thing. But it’s also kind of implied by the very fact that you are applying for work. No ‘objective’ needed.

What you should do instead: I’m a big fan of ‘profile statements’ which is like an even shorter version of your résumé. Pretend you’re on twitter and make it short and snappy: “Toronto-based freelance writer and program developer with five years experience in coordinating and overseeing the development of online communities.” Something like that.

Don’t shroud your work experience in jargon

We’ve all done this before, particularly when we’re not feeling confident in our past work experience. Suddenly you weren’t a cashier at a grocery store, you were a “customer service technician.” You weren’t a “line cook” at McDonalds, you were a “culinary coordinator.” And so on.

Don’t do this. All but the most stupid of recruiters will see right through you, and it’s a sure sign of desperation. While résumés are, by default, a formal mode of communication, there’s nothing formal about referring to the paper route you had when you were 10 as a ‘roving media dispatcher’.

What you should do instead: First, ask yourself if you even need to list that job you had in the tenth grade. Unless you REALLY haven’t worked since, then you’re probably safe to just leave it off entirely. If you’re hard up for any work experience, then just list what you did honestly and plainly, but be sure to include a few bullet points outlining the tasks you performed and your job performance — at the very least, that McJob experience shows that you’re reliable and responsible enough to maintain work.

Don’t tell me you’re proficient in ‘Internet’

This is another one that may have made sense in the halcyon days of yore, when browsing the internet meant finding your Netscape Navigator diskette and dialing in at 9800 bauds. But if you’re still listing “Internet” under the “Computer Skills” section of your résumé you are sorely behind the times.

The internet is not something you’re proficient in. You open a browser. You type in an address. You hit ‘back’ and ‘forward’ as necessary. Given today’s technology, listing that you’re proficient with the internet is roughly akin to bragging about your ability to operate a light switch.

What you should do instead: Be more specific. One of the more in-demand skills right now is the ability to be an effective internet researcher. Are you good at using google to find obscure information? That might be a skill worth listing.

Avoid the Microsoft Word template

This one is especially important for anyone who wants to get hired in any kind of creative industry. Handing someone a résumé that extolls your creativity and inventiveness in the basic stock template comes off a bit like Steven Hawking bragging about his dancing ability.

And regardless of the template you use, for the love of all that is good in this world, don’t use Times New Roman.

What you should do instead: If you’re in a crunch, at least pick one of the templates you have to download from Microsoft’s Web Site — at least those won’t be that familiar. But, really, you should probably spend some time giving your résumé its own design. Don’t go so garish that it’s pink and scented (you’re not Elle Woods) but a subtle, professional design can go a long way toward differentiating you from the other résumés in the pile.

Don’t downplay your own abilities

This is the hardest part of résumé writing. There is no way to write an effective résumé without putting yourself into a box of arrogance. You have to be willing to embrace every egotistical bone in your body and sell yourself.

There’s no way around this, and yet frequently I read résumés where the writing just comes off as insecure. You can’t do this. It will, more than anything else (except for maybe spelling errors, but that’s so obvious I’m not even going to go into it) hurt your chances of getting an interview.

What you should do instead: Be bold. Be brazen. Write in the active voice EVERYWHERE. Don’t write “was responsible for ordering office supplies when required.” Write “ordered office supplies when necessary.” The little difference in those two sentences is, in fact, roughly the size of the Grand Canyon.

Don’t Give Up

The last piece of advice is simple and, in some cases, infuriating. Finding jobs can take a look time, even in a time like now, where demographics are honestly stacked in your favour. The best thing you can is just keep at it — eventually you’ll find the right fit.

Photo by bruceley. Licensed under Creative Commons

A couple of interesting bits from my news reader from the past week:

The changing face of the global labour market

From Auckland, NZ: Generation Y Full of Demands

A finance and accounting recruitment firm is firing a warning shot at a lazy element amongst Generation Y job seekers.

The agency Robert Half says it was shocked when an applicant handed over a list of demands, instead of a CV. The woman wanted $15,000 over the going rate, cash for her exam fees and a short contract so that she could do her OE.

More Gen Y & Finance

From The Motley Fool: Who can save Financials Now?

Generation Y certainly can’t change the financial industry overnight — not even Superman could fix the years of lax practices that have led to the current debacle. But with their large numbers, Generation Y certainly can be key to a turnaround in the financial world.

Tips for Employers on managing multi-generational offices

From The Financial post: Restructure to be cross-generational

Here are a few basic changes employers can adopt to recruit and retain Gen-X and Gen-Y workers:

• Restructure leadership to be cross-generational. Gen-Xers demand challenging but balanced work assignments. Gen-Yers expect high perks in exchange for loyalty;
• Restructure compensation, benefits and incentives to satisfy each generation. The Baby Boomer one-size-fits-all won’t work;
• Expand communication strategies. Stop relying so much on corporate communication, but make communication available in multiple formats;
• Make mentoring a natural part of the management structure, with flexible mentoring models.

(I fixed the formatting on that last one. Text is unaltered.)