A blog about the new generation of work

Gen Y & Order: A new generation of cop

I don’t know a whole lot about being a police officer, likely because I am badly out of shape and kind of a wuss when it comes to the idea of tackling criminals or what have you, but officer.com has an article on Gen Y and the Millennials coming on to the police force that’s very interesting. There are parts I agree with and parts I strenuously disagree with.

Let’s take this point-by-point.

On demographics

Generation Y and the new Millenials that will be crossing your doorway looking for a job. Yes I said job, not necessarily a career, but a job. They may not stay; in fact it is likely they won’t. In the 1980s when I graduated from high school there was one job for every four students. Going to some post secondary school was a better option to wait and see if more jobs opened up. Today, there are four jobs for every student and the new graduates of high school and post secondary institutions have their pick. You may or may not be one of them.

I see these “4 for 1″ stats a lot, but I’m not sure I’ve ever seen the source. It seems pretty accurate, though, at least in the sense of all that it implies: this is a generation of employees that isn’t going to bend over backwards for you just because they want to keep their job.

On stereotyping

In comes Generation Y (1978-1994). These are our junior constables or new recruits. They have a casual attitude towards superiors and are opinionated and challenge the rules. Their parents were older when they had them and were more babied by their parents. They lived at home late in life - and may still live at home while working for you. They belonged to schools where you were never failed, there was no winner or loser and everyone got a “participant ribbon” just for showing up.

Some good and some bad here. Yeah, Gen Y tends to live at home longer. Often because their parents suggest they do until they can buy a house — there’s a pervasive “renting is throwing your money away” myth at work here. But I think this “participant ribbon” article falls fully into the realm of fantasy myth: I do recall there being things like that at various events, but even as an 11-year-old I knew not to take them very seriously. And there were still ribbons for first/second/third place, too.

I think you’d find it really difficult to find a member of Generation Y who doesn’t, when you get right down to it, have a good sense of what competition means. I think the difference is that we’ve been conditioned to see ‘winning’ as something else entirely than what the Boomers/Gen X are used to.

Here’s a hint: it’s not all about money.

On Gen Y’s future in policing

So now what? Flexible Management Leadership. Demographics don’t lie. Birth rates are down, retirement is up. There is more demand for people in management roles and a dwindling pool of talent for policing. 3% of young people think of policing as a career. 63% never would consider policing as a career. That leaves 34% undecided. It’s time to wake up and reposition ourselves as the employer of choice. Change is not a sign of failure and the failure to change in this case is not an option.

I think by and large policing is going to see the same problem that the skilled trades do now: teachers don’t tell their students about it, so students don’t consider it. There’s also the pop culture stigma: chart the evolution of the cop TV show from the 70s to now. It’s a lot grittier, and I can’t really think of a television police officer who is actually, you know, happy with their jobs.

But the change part is so critical. If I’ve hammered home anything on this blog since I started writing it is that change is at the foundation of real intergenerational progress in the workplace. It’s a bit of give & take, sure, but fundamentally I think most of the change has to come at the management and organizational level.

Photo by nyc arthur. Licensed under Creative Commons

Eight Reasons Why This Is The Smartest Generation

I don’t really know much about author Mark Bauerlein or his book The Dumbest Generation: How The Digital Age Stupefies Young Americans and Jeopardizes Our Future but my initial impression is not a good one.

Bauerlein recently contributed a Boston Globe piece on 8 reasons why this is the dumbest generation that achieves the rare double-feat of being both incredibly out-of-touch and remarkably ironic — it’s a piece that hopes to demonstrate how dumb, vacant and empty-headed Generation Y (and Gen Z, or Generation TBD, or whatever) is made up entirely of stock photos and three-sentence descriptors.

In any case, I think it’s supposed to be pithy and somewhat tongue-in-cheek, but even allowing for that it’s mostly stupid. So, in response, here are eight reasons why this is the smartest generation, presented without stock-photos and not split up across nine different pages.

They’re more politically & socially involved than ever before

Bauerlein writes that this generation is “encased in more immediate realities that shut out conditions beyond — friends, work, clothes, cars, pop music, sitcoms, Facebook.” This immediately brings to light the biggest problem with his arguments: while he claims to be criticizing this generation, he’s really just criticizing teenagers. Do teenagers tend to be egotistical and caught up in the goings-on of their own lives to the point of melodrama? They sure do. Is this a new phenomenon? Not at all.

Hell, the fact that Bauerlein thinks this generation is preoccupied by sitcoms shows how out-of-touch he is.

The big point is this, though: our generation is more politically involved and socially-conscious than ever before. Check out these stats from a USA Today article:

61% of 13- to 25-year-olds feel personally responsible for making a difference in the world, suggests a survey of 1,800 young people to be released today. It says 81% have volunteered in the past year; 69% consider a company’s social and environmental commitment when deciding where to shop, and 83% will trust a company more if it is socially/environmentally responsible. The online study — by two Boston-based companies, Cone Inc. and AMP Insights — suggests these millennials are “the most socially conscious consumers to date.”

They spend way less time watching TV and more time reading

Bauerlein trots out the old “Kids don’t READ any more!” argument, referring specifically to books. And, sure, books don’t sell great — they’re on the decline. But that doesn’t mean Gen Y doesn’t read. In fact, whereas the boomers and Gen X tended to employ television as their major source of media, Gen Y is turning to the internet. And even with advances in video & audio online, you know how the vast majority of the internet is experienced? By reading.

From an article in World News Australia:

The survey, commissioned by social networking website MySpace and conducted by UK-based analyst The Future Laboratory, found a quarter of 18 to 24-year-olds had reduced their television watching in favour of social networking on the web.

They have massive networks to call upon

Bauerlein brings up the abundance of typos, abbreviations and misspellings in IM and Texting communication as a point to prove this is a ‘dumb generation’. I don’t much like that kind of typing either, but it’s hardly a sign of ‘dumbness’. In fact, most of these short-forms emerge because Gen Y is trying to cultivate an absolutely astronomical number of friendships and relationships.

The networking we’re seeing with young people today is unprecedented and of incredible value to business. Whereas in the past people didn’t start building their networks until they were in their late teens or early twenties, this generation is establishing these connections at 12 years old.

They have a worldwide platform for expressing themselves creatively

Bauerlein makes the ridiculous argument that “On MySpace, if you write clearly and compose coherent paragraphs with informed observations on history and current events, ‘buddies’ will make fun of you.” I’m really not sure where he’s getting this, unless he’s hanging out in some really stupid corners of the internet.

One of the benefits to social networks, blogs and other online platforms is that young people can and do share their thoughts and ideas on everything from TV to video games to politics. The opportunity to make yourself visible at a young age leads to career and portfolio opportunities that were roadblocked before. Just look at the legion of bloggers who have found book deals.

They seek entertainment that’s active, not passive

Bauerlein points to the blockbuster sales of Grand Theft Auto 4 as a reason for this generation’s ‘dumbness’, but he doesn’t offer much in the way of argument. I’d make the argument that Gen Y’s appetite for video games as opposed to television or movies is a sign of intelligence, not anti-intellectualism.

Gen Y demands interactivity with their media. TV shows like Lost have derived popularity from the fact that fans love to come online and talk about them — develop theories and look for clues. Even American Idol, a show that takes a lot of crap for lacking substance, succeeds with youth because they feel like they can be a part of it.

Involvement, in a lot of respects, IS intelligence. There’s a lot more to be derived from playing Grand Theft Auto 4 than, say, watching an episode of Miami Vice.

They have quick access to an astounding amount of information

Bauerlein, again, makes a confusing argument: “Digital natives, however, go to the Internet not to store knowledge in their minds, but to retrieve material and pass it along. The Internet is just a delivery system.”

I don’t really know what he’s getting at, but that may be because I’m not storing enough knowledge in my mind. I just keep giving all my knowledge away to my online buddies!

One of my favourite archetypical Gen Y traits is their ability to quickly settle an argument. A group of people will be sitting around a table wondering, say, who Bob Dole’s Vice Presidential candidate was and suddenly, within seconds, someone will have pulled the answer from their laptop or cellphone. This tends to mystify the hell out of a lot of baby boomers.

If Gen Y memorizes less information, it’s because we know how to wield the enormous repository of information that is the internet.

They’re forcing huge changes in education

Education is a topic I’m passionate about, and there’s no doubt that a lot needs to change in the way teachers approach their Gen Y, and younger, students, but Bauerlein’s argument that we’re in an “era of child-centered classrooms and self-esteem grading” is just tired. Especially since nobody is really able to prove that today’s students are really lacking in the smarts department globally:

According to Reena Nadler, program director of LifeCourse Associates, a marketing and human resources consultancy in Great Falls, Virginia, founded by generational experts Neil Howe and William Strauss, the millennial generation is turning the clichés on their heads. “Student achievement is rising,” says Nadler, a millennial herself. Today’s youth dedicate more hours to their studies and extracurricular activities than previous generations did.

I think there’s very real issues that arise when the students are digital natives and the teachers barely know how to turn a computer on, and we’re seeing the fruits of that, but that doesn’t imply there’s anything inherently wrong with this generation. That they’re forcing change in the way education happens is actually a testament to their abilities.

Because we’re young

It looks like Bauerlein just plain runs out of arguments with his eighth point. He probably should have just gone with seven reasons. Seven is lucky. His eighth argument is simply “because they’re young.” And young people are… stupid.

He’s sort of right, actually. Young people lack experience and, indeed, tend to be egocentric and melodramatic and prone to screwing up (all part of learning). But youth also brings with it, by its very nature, an incredibly wellspring of potential, which is what a lot of companies are just starting to realize:

“We have the best qualified generation since history,” says Patricia Vendramin, a sociologist at the Work & Technology Research Centre of the Fondation Travail-Université in Namur, Belgium. Millennials get work experience early, they’re flexible, they’re willing to relocate, and they’re open-minded, she adds. Also, “they are very skilled at using technology” and they’re true team players, Redmond says.

So much left to say

It’s unfortunate that authors like Bauerlein are able to draw booksales by treading on the same old “kids are stupid” ground so many others have walked for decades. I bet when he was younger there were older people saying he was dumb, too. You would think that experience would have taught him better than trotting out this the-kids-aren’t-alright nonsense. But, then, maybe those calling him dumb back then just happened to be right.

Thanks to the Brazeen Careerist Forum for the link to this article.